The Santa Rosa MacBook Pro, a replacement for the one that caught fire, started acting up last month. Apple said they could not do anything until it failed more often, which it started doing this week and is now in the shop for a new display shell, to replace the inverter.
Braun, over at the Washington Square store, was very helpful. They had a part on hand but it was on hold for someone else.
So, hopefully it’ll come in on Monday and Elizabeth will have her laptop back!